Wednesday, August 8, 2018 4:30:00 PM

Monchique Wildfires, Portugal

(Advice as at 4:30pm 8 August 2018 AEST)

Firefighters continue to battle spreading wildfires in the Algarve region of southern Portugal.  Villages and hotels in the path of the fires have been evacuated, and it is feared that the fire may spread to the popular tourist resort Portimao.

If you are currently impacted by this event, monitor media and follow the instructions of local authorities. If you are in need of assistance, contact our 24 hour Emergency Assistance team on +61 2 8263 0483 from Overseas. For Customer Service queries please call 1300 843 843.

If you have purchased a travel policy prior to 15:00 AEST 8 August 2018 and are impacted by this event, your policy will provide cover as per the terms and conditions of the policy wording.

Where you have purchased a policy after 15:00 AEST 8 August 2018, there is no cover for claims arising from or related to this known event, as its impact to travel is no longer unforeseeable. This exclusion also applies to any new or revised travel arrangements made after this time.

Customer service

1300 843 843 from Australia or +61 2 8256 1537 from Overseas.

Monday to Friday
9:00am - 6:00pm

Saturday
Closed

Sunday
Closed


Medical Emergencies

Call +61 2 8256 1523 - Worldwide 24/7