One-way trip travel insurance FAQs
Can I buy one-way insurance after I've left my home?
Yes, you can! If you're already overseas, even if you have a flight home, the policy you’re buying is considered a one-way trip... it's just one-way home. Just remember that there's a 72-hour waiting period from the time you buy the policy. However if you’ve already departed, or were already travelling, and you’re in an accident and are hurt there may be cover available even if the waiting period hasn’t expired. Note: To be eligible for cover, your trip must start or end at your home in Australia.
What if I change my mind and want to come home?
Coming home early won’t affect your coverage at all. If you do come home before the end date of your policy, cover will cease when you get home. Keep in mind, there are no refunds for the unused part of your policy.
What if I want to keep on travelling after the end of policy?
You may be able to extend your trip although conditions do apply on how long and when you can extend it. You’ll need to be mindful of the regions you're travelling to as if you're moving to a new part of the world, you'll need to check your current policy covers that area or you may even need to purchase a new policy altogether. Make sure you do it before your current policy expires. For example, if you purchase the Annual Multi Trip Plan you can only travel up to 35 days per trip between the departure date and return date shown on your Certificate of Insurance. But if your plans change and you want to stay travelling a little bit longer, you can buy a new single trip policy to supplement the 35 days of coverage your Annual Multi Plan provides.
If the policy doesn’t have the cover you need, or you’re unable to extend, you can purchase a new policy. As long as you purchase the new policy before the old policy expires, the 72 hour waiting period won’t apply. If your purchase goes through after that date, just remember that most cover is restricted for that 72 hour waiting period except for if you’re injured unexpectedly in an accident.
This is a brief summary of cover only and does not include the full terms, conditions, limitations and exclusions. Read the PDS before purchasing.