What does the Rental Vehicle Excess benefit cover? What types of rental vehicles are included There are plenty of different ways to see the world – planes, trains, automobiles and, of course on a cruise liner, but for those with road trips on their mind, it’s worth noting that TID policies automatically include rental vehicle insurance excess coverage. That being said, whichever plan you choose – The Basics, The Works, or Annual Multi Trip - you'll still need to take out insurance for the vehicle.  However, you may not have to pay the hefty daily rates to the car rental company to reduce your excess.  Read on for more detail about what's covered. What does the Rental Vehicle Excess benefit cover? If your rental vehicle is damaged or stolen while it's in your care, the policy covers the lower of the excess (also known as a deductible) the rental company... more

How it works Contact Emergency Assistance if you need help overseas We all know that travel comes an element of risk. A policy excess is a way of accepting a small portion of the risk yourself – it’s an amount you must pay for each claim you make for certain benefits, as detailed in the Product Disclosure Statement. How it works When you buy your policy, whichever you choose - The Works, The Basics and the Annual Multi Trip plans, the team at Travel Insurance Direct will offer you to choose the excess you want to apply to your claims and the applicable premium you have to pay. So, for example if you have an excess of $100 this means that if you claim with us, we'll deduct $100 from your claim before we make any payment to you. The excess is payable for each event; it's not a once-off payment. You can reduce... more

What's covered? What's not covered? FAQs Travel with confidence Many Kiwis think travel is ‘Choice Bro’ and for plenty of them when they say Kia Ora to Australia it often leads to them making a permanent move across the ditch. With this in mind, and given they’re our closest allies, New Zealand passport holders  are able to consider the option to be covered through Travel Insurance Direct. What’s covered? Cancellation and additional expenses Medical expenses Personal liability Luggage and personal effects Rental vehicle insurance Coronavirus Travel (Comprehensive cover only) Get a quote to get your next domestic or international adventure underway today. What’s not covered? There’s a number of things our policies don’t cover. It’s important you know what they are before you set off on your next adventure. Be sure you understand the policy exclusions, which include but are not limited to the following:  Injury as a direct result of reckless behaviour We will... more

What constitutes a ‘family’? Why buy a family policy? What's covered with family travel cover? Need a hand? Having the opportunity to travel is about making memories and exploring new territory, oftentimes with family. That is why our TID policies – The Works, The Basics, Domestic and Annual Multi Trip - covers your dependent children and grandchildren for FREE when they are accompanying you on your travels. What constitutes a ‘family’? A TID travel insurance policy provides cover for you, your partner or spouse and up to six children under one policy provided they are travelling with you on the same itinerary for the entire duration of your trip. Dependent children (including children for whom you are the legal guardian) or grandchildren are covered provided they are under 21 years old at the date you purchase your policy, are working less than 30 hours per week, are travelling with you... more

How to include all the countries on you schedule? Adding countries or extending your policy Stopovers Plans changed or not sure where you're going? We’ve all heard the saying: ‘Travel is the only thing in life that makes you richer’. Touché. The more countries you visit the richer you are – not financially, of course, but in every other way possible. As travel enthusiasts ourselves, the team at TID knows how important travel insurance is, so it’s important that when you’re planning your cover you nominate all the countries you intend on visiting.  You can add as many countries and regions as you like! How to include all the countries on you schedule? On the TID homepage you can select the countries you are travelling to from the dropdown box or by typing the name of the country into the space provided. Once it's entered another box will appear so... more

What's covered? What's not covered? Corporate Travel FAQs Corporate travel, whether it’s across the country or across the world, is a growth market globally and as such requires as much consideration as leisure travel when it comes to travel insurance. For those who frequently travel for business, Travel Insurance Direct (TID’s) Annual Multi Trip (AMT) Insurance is often a more valuable consideration. The beauty of AMT cover is that it applies to business trips and leisure breaks. The maximum duration for a business trip on the AMT policy is 35 days. If you are mixing business and leisure on your journey, provided the main purpose of your trip is for business, then you can be away for up to 35 days in total. What’s covered? The AMT policy, like all our TID policies, cover you for plenty of travel-related issues, such as: Luggage and personal effects Coronavirus Cancellation Medical evacuation and... more

All our plans are only available residents of Australia who are under the age of 75 at the time the Certificate of Insurance is issued. This is a brief summary of cover only and does not include the full terms, conditions, limitations and exclusions. Read the PDS before purchasing.  more

To use a TID promo code, start a travel insurance quote. When you start your travel insurance quote, click Apply promo code, a button that sits beneath the Email your quote field, and paste the promo code.Having trouble? Contact us. more

Why consider travel insurance for a one-way trip How to buy travel insurance for a one-way trip Be mindful of the conditions What's covered FAQs Whether you’re making a big career move and relocating to another country for a contract period, emigrating elsewhere permanently or just heading off with no clear time frame in mind, there’s a good chance you are considering the benefits of a one-way ticket. That’s no problem, Travel Insurance Direct (TID) has a number of plans that may be a suitable option to consider. Why consider travel insurance for a one-way trip Travel insurance is as important as your passport and visa when it comes to travelling as it covers you for the things that many encounter, no matter what kind of trip – whether it’s temporary or permanent. How to buy travel insurance for a one-way trip It’s not complicated, it’s the same process as... more

Is there cover for Coronavirus (COVID-19) on the AMT policy? Is there a limit on the duration for each trip? What do you mean by a business trip? FAQs The Annual Multi Trip (AMT) policy may be a great option if you travel regularly over a 12 month period, and are sick and tired of having to buy a new travel insurance policy every time. Here are some common questions we get about the AMT policy and our answers. Is there cover for Coronavirus (COVID-19) on the AMT policy? There is cover for some COVID-19 related events on the AMT policy. Find out more about the cover available here. Is there a limit on the duration for each trip? Yes. The maximum length of time this policy will cover you for travel from your home in Australia is up to 35 days for either a leisure or business trip. If you... more

When it comes to packing those trusty items, you simply can’t travel without, an insurance policy should be considered right up there with your passport and visa (if required). We’ve all heard the phrase … if you can’t afford travel insurance, you can’t afford to travel.  At Travel Insurance Direct we pride ourselves on offering simple and flexible policies for domestic and international adventures, whether you’re looking for Basics Cover, the Works, or as a frequent flier you consider Annual Multi Trip insurance. Our travel insurance plans cover Aussies travelling to over 100 countries worldwide, some highlights of our cover include:  Overseas medical expenses coverLost, damaged and stolen luggage coverCancellation cover Evacuation and repatriation cover 24-hour emergency assistance Cover for a large range of activities and sports Travel delay cover And much more! The Quote process It’s as easy as heading to our website, tid.com.au, hitting 'Get a Quote' and... more

International travel Domestic travel Annual Multi Trip There are plenty of considerations to be made when deciding on which travel insurance policy will be right for you. There are considerations to be made when deciding if travel insurance is needed for your next trip.  TID offers a number of options for a variety of travellers. For example, the Basics plan has a lower level of cover if you don’t need all the extras, whereas the Works is our highest coverage option. For regular travellers, whether for business or pleasure, TID’s Annual Multi-Trip cover is an option to consider. What travel insurance plans does TID offer? International travel The Works and Basics plans are available to any Aussie under 75 years of age taking a single trip overseas, provided you meet our definition of ‘resident’. You can also extend this policy while you are away, provided you’re still within the plan... more

Breaking it down Purchasing a policy When does the policy begin and end? You may not be entirely sold on the idea of travel insurance as much as other key essentials for your trip, such as, tourist or work visas, any relevant vaccinations, keys to your holiday accommodation, and paperwork for your trip of a lifetime.  However, after checking out TID’s different types of travel insurance plans you may want to consider buying travel insurance for your trip to protect yourself and your loved ones.  When it comes to the policies available with TID – The Basics, The Works, and Annual Multi Trip – all Australian citizen and residents under the age of 75 at the time the policy begins, can purchase cover. Remember: benefits vary depending on whether you’re travelling domestically or internationally, and the plan you purchase.  Breaking it down Aussies who fall into the citizen and residents category... more

Instant Cover 21 Day Cooling-off Period Waiting periods if you buy travel insurance while overseas Buying more cover or extending your cover Covering Cancellation Choosing the right travel insurance policy for your needs is as important as ensuring your passport is still valid, you’ve got that room with the ocean view, and you’ve got the necessary visas sorted. As a team of travel enthusiasts ourselves, TID is committed to ensuring our Basics, Works and Annual Multi Trip policy holders know exactly how and from when they’re covered. Instant Cover One of the benefits of purchasing a TID policy online is that you are instantly covered for cancellation (conditions apply). The rest of your policy benefits commence from the start date listed on your Certificate of Insurance. Once you have bought your selected policy, you will receive a confirmation email from us that will include your Certificate of Insurance and a... more